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Frequently Asked Questions

Get to know our services and find answers to common questions by exploring the details below.

If you still have additional questions or are in need of support, our expert customer service team is always happy to help!

Frequently Asked Questions

Get to know our services by exploring the questions below.

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Can I cancel my order at any time? If so, will that stop my forms from being e-filed?

When printing a Draft Copy of your W-2/1099, is it possible to mask the Payer’s TIN/SSN?

Can I edit (or delete) a Payer or Payee that I have entered before e-filing is completed?

Can I file for more than one client or business using my one account?

Can I get copies of forms after I file them?

Do I need to file 1096/W-3 while filing 1099/W-2 forms?

Can I upload data, or do I have to enter it?

Can I use your service to e-File only and then print and mail my own forms?

Do you support 1099/W-2 corrections for state filing?

Is a TCC required to e-file with Tax-Aid Filing

Guide to Information Returns

Does Tax-Aid Filing offer TIN Verification Services?

How do I check the e-filing status of my tax return?

How long does it take for my recipients to receive their paper forms?

What 1099 and W-2 information will be sent to the State?

What are the deadlines for filing 1099 and W-2 forms?

What correction forms do you support?

What is your refund policy?

When can I start filing forms?

Is Tax-Aid Filing an authorized e-file provider?

When does Tax-Aid Filing transmit my forms to the IRS/SSA?

When I file with Tax-Aid Filing, do you send the forms to the IRS/SSA and to the taxpayer or is there something more that I need to do?

When to File a 1099 Form

What can I do if my account is locked?

Do discount offers apply to purchasing credits?

How will credit card charges appear on my statement?

Does Tax-Aid Filing retain information records and can they be deleted upon request?


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